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Productivity

Onedesk for your Agent

Flow can look up tasks, projects and pages in Onedesk, and with read and write access it can create and update them, for example to turn a tender’s deadlines into tasks.

It asks for your approval before it changes anything in Onedesk. Connect with an API key from your Onedesk account.

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Create a task in Onedesk for each document the Lyon tender asks for, due two days before the deadline.

Connect Onedesk in three steps

  1. 01

    Connect an account

    In Tendersight, open Settings, then Integrations, and connect Onedesk.

  2. 02

    Choose what the Agent may do

    Choose the Agent’s access: Read only, Read and write, or Disabled.

  3. 03

    Ask, or let an event start the work

    Ask Flow, or have it set up an event trigger for Onedesk.

What Flow can do depends on what Onedesk offers through its API and on the access you choose.

Things to ask

Type these to Flow once Onedesk is connected.

  • Onedesk

    Create a task in Onedesk for each document the Lyon tender asks for, due two days before the deadline.

  • Onedesk

    What is still open in Onedesk for our hospital bid?

About Onedesk

OneDesk is an all-in-one platform that combines help desk and project management tools. It lets teams manage customer support, tasks, and projects from a single workspace.

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