Productivity
ServiceNow for your Agent
Flow can look up tasks, projects and pages in ServiceNow, and with read and write access it can create and update them, for example to turn a tender’s deadlines into tasks.
It asks for your approval before it changes anything in ServiceNow. Connect with your ServiceNow account credentials.
Connect ServiceNow in three steps
01
Connect an account
In Tendersight, open Settings, then Integrations, and connect ServiceNow.
02
Choose what the Agent may do
Choose the Agent’s access: Read only, Read and write, or Disabled.
03
Ask, or let an event start the work
Ask Flow, or have it set up an event trigger for ServiceNow.
What Flow can do depends on what ServiceNow offers through its API and on the access you choose.
Things to ask
Type these to Flow once ServiceNow is connected.
- ServiceNow
Create a task in ServiceNow for each document the Lyon tender asks for, due two days before the deadline.
- ServiceNow
What is still open in ServiceNow for our hospital bid?
About ServiceNow
ServiceNow is a cloud-based platform for automating digital workflows across IT, HR, and operations. It streamlines processes and improves efficiency for enterprise teams.
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