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Communication

Callback24 for your Agent

Flow can read messages and channels in Callback24, and with read and write access it can draft and send messages, after you approve each one.

It asks for your approval before it changes anything in Callback24. Connect with an API key from your Callback24 account.

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Search Callback24 for what the team agreed on the delivery terms.

Connect Callback24 in three steps

  1. 01

    Connect an account

    In Tendersight, open Settings, then Integrations, and connect Callback24.

  2. 02

    Choose what the Agent may do

    Choose the Agent’s access: Read only, Read and write, or Disabled.

  3. 03

    Ask, or let an event start the work

    Ask Flow, or have it set up an event trigger for Callback24.

What Flow can do depends on what Callback24 offers through its API and on the access you choose.

Things to ask

Type these to Flow once Callback24 is connected.

  • Callback24

    Search Callback24 for what the team agreed on the delivery terms.

  • Callback24

    Post the bid checklist in our bids channel on Callback24.

About Callback24

Callback24 is a telephony API for managing phone calls, users, services, and routing groups. It centralizes call control and routing to automate voice workflows and operations.

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