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All integrations

Customer support

Gorgias for your Agent

Flow can read tickets and conversations in Gorgias, and with read and write access it can reply to and update them.

It asks for your approval before it changes anything in Gorgias. Connect by signing in with Gorgias.

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Summarise this month’s Gorgias tickets from public sector customers.

Connect Gorgias in three steps

  1. 01

    Connect an account

    In Tendersight, open Settings, then Integrations, and connect Gorgias.

  2. 02

    Choose what the Agent may do

    Choose the Agent’s access: Read only, Read and write, or Disabled.

  3. 03

    Ask, or let an event start the work

    Ask Flow, or have it set up an event trigger for Gorgias.

What Flow can do depends on what Gorgias offers through its API and on the access you choose.

Things to ask

Type these to Flow once Gorgias is connected.

  • Gorgias

    Summarise this month’s Gorgias tickets from public sector customers.

  • Gorgias

    Find Gorgias tickets that show our response times, for the service level section.

About Gorgias

Gorgias is a helpdesk and live chat platform built for e-commerce brands. It helps automate support, manage orders, and unify customer communication across channels.

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