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All integrations

Customer support

Botsonic for your Agent

Flow can read tickets and conversations in Botsonic, and with read and write access it can reply to and update them.

It asks for your approval before it changes anything in Botsonic. Connect with an API key from your Botsonic account.

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Summarise this month’s Botsonic tickets from public sector customers.

Connect Botsonic in three steps

  1. 01

    Connect an account

    In Tendersight, open Settings, then Integrations, and connect Botsonic.

  2. 02

    Choose what the Agent may do

    Choose the Agent’s access: Read only, Read and write, or Disabled.

  3. 03

    Ask, or let an event start the work

    Ask Flow, or have it set up an event trigger for Botsonic.

What Flow can do depends on what Botsonic offers through its API and on the access you choose.

Things to ask

Type these to Flow once Botsonic is connected.

  • Botsonic

    Summarise this month’s Botsonic tickets from public sector customers.

  • Botsonic

    Find Botsonic tickets that show our response times, for the service level section.

About Botsonic

Botsonic is a no-code AI chatbot builder for easily creating and deploying chatbots to your website. It empowers businesses to offer conversational experiences without writing code.

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