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All integrations

Customer support

Botstar for your Agent

Flow can read tickets and conversations in Botstar, and with read and write access it can reply to and update them.

It asks for your approval before it changes anything in Botstar. Connect with an API key from your Botstar account.

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Summarise this month’s Botstar tickets from public sector customers.

Connect Botstar in three steps

  1. 01

    Connect an account

    In Tendersight, open Settings, then Integrations, and connect Botstar.

  2. 02

    Choose what the Agent may do

    Choose the Agent’s access: Read only, Read and write, or Disabled.

  3. 03

    Ask, or let an event start the work

    Ask Flow, or have it set up an event trigger for Botstar.

What Flow can do depends on what Botstar offers through its API and on the access you choose.

Things to ask

Type these to Flow once Botstar is connected.

  • Botstar

    Summarise this month’s Botstar tickets from public sector customers.

  • Botstar

    Find Botstar tickets that show our response times, for the service level section.

About Botstar

BotStar is a comprehensive chatbot platform for designing, developing, and training chatbots visually on Messenger and websites. It helps businesses automate conversations and customer interactions without coding.

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