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All integrations

Customer support

Callerapi for your Agent

Flow can read tickets and conversations in Callerapi, and with read and write access it can reply to and update them.

It asks for your approval before it changes anything in Callerapi. Connect with an API key from your Callerapi account.

Summarise this month’s Callerapi tickets from public sector customers.

Connect Callerapi in three steps

  1. 01

    Connect an account

    In Tendersight, open Settings, then Integrations, and connect Callerapi.

  2. 02

    Choose what the Agent may do

    Choose the Agent’s access: Read only, Read and write, or Disabled.

  3. 03

    Ask, or let an event start the work

    Ask Flow, or have it set up an event trigger for Callerapi.

What Flow can do depends on what Callerapi offers through its API and on the access you choose.

Things to ask

Type these to Flow once Callerapi is connected.

  • Callerapi

    Summarise this month’s Callerapi tickets from public sector customers.

  • Callerapi

    Find Callerapi tickets that show our response times, for the service level section.

About Callerapi

CallerAPI is a white-label caller identification platform for branded caller ID and fraud prevention. It helps businesses boost customer trust while stopping spam, fraud, and robocalls.

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