
Customer support
Callerapi for your Agent
Flow can read tickets and conversations in Callerapi, and with read and write access it can reply to and update them.
It asks for your approval before it changes anything in Callerapi. Connect with an API key from your Callerapi account.
Connect Callerapi in three steps
01
Connect an account
In Tendersight, open Settings, then Integrations, and connect Callerapi.
02
Choose what the Agent may do
Choose the Agent’s access: Read only, Read and write, or Disabled.
03
Ask, or let an event start the work
Ask Flow, or have it set up an event trigger for Callerapi.
What Flow can do depends on what Callerapi offers through its API and on the access you choose.
Things to ask
Type these to Flow once Callerapi is connected.
- Callerapi
Summarise this month’s Callerapi tickets from public sector customers.
- Callerapi
Find Callerapi tickets that show our response times, for the service level section.
About Callerapi
CallerAPI is a white-label caller identification platform for branded caller ID and fraud prevention. It helps businesses boost customer trust while stopping spam, fraud, and robocalls.
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