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Customer support

Convolo ai for your Agent

Flow can read tickets and conversations in Convolo ai, and with read and write access it can reply to and update them.

It asks for your approval before it changes anything in Convolo ai. Connect with an API key from your Convolo ai account.

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Summarise this month’s Convolo ai tickets from public sector customers.

Connect Convolo ai in three steps

  1. 01

    Connect an account

    In Tendersight, open Settings, then Integrations, and connect Convolo ai.

  2. 02

    Choose what the Agent may do

    Choose the Agent’s access: Read only, Read and write, or Disabled.

  3. 03

    Ask, or let an event start the work

    Ask Flow, or have it set up an event trigger for Convolo ai.

What Flow can do depends on what Convolo ai offers through its API and on the access you choose.

Things to ask

Type these to Flow once Convolo ai is connected.

  • Convolo ai

    Summarise this month’s Convolo ai tickets from public sector customers.

  • Convolo ai

    Find Convolo ai tickets that show our response times, for the service level section.

About Convolo ai

Convolo ai is an AI-powered communications platform for sales teams. It accelerates lead response and improves conversion rates by automating calls and integrating workflows.

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