Customer support
Docsbot ai for your Agent
Flow can read tickets and conversations in Docsbot ai, and with read and write access it can reply to and update them.
It asks for your approval before it changes anything in Docsbot ai. Connect with an API key from your Docsbot ai account.
Connect Docsbot ai in three steps
01
Connect an account
In Tendersight, open Settings, then Integrations, and connect Docsbot ai.
02
Choose what the Agent may do
Choose the Agent’s access: Read only, Read and write, or Disabled.
03
Ask, or let an event start the work
Ask Flow, or have it set up an event trigger for Docsbot ai.
What Flow can do depends on what Docsbot ai offers through its API and on the access you choose.
Things to ask
Type these to Flow once Docsbot ai is connected.
- Docsbot ai
Summarise this month’s Docsbot ai tickets from public sector customers.
- Docsbot ai
Find Docsbot ai tickets that show our response times, for the service level section.
About Docsbot ai
Docsbot ai is a platform that lets you build custom AI chatbots trained on your documentation. It automates customer support and content generation, saving time and improving response quality.
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