Customer support
Enrich for your Agent
Flow can read tickets and conversations in Enrich, and with read and write access it can reply to and update them.
It asks for your approval before it changes anything in Enrich. Connect with an API key from your Enrich account.
Connect Enrich in three steps
01
Connect an account
In Tendersight, open Settings, then Integrations, and connect Enrich.
02
Choose what the Agent may do
Choose the Agent’s access: Read only, Read and write, or Disabled.
03
Ask, or let an event start the work
Ask Flow, or have it set up an event trigger for Enrich.
What Flow can do depends on what Enrich offers through its API and on the access you choose.
Things to ask
Type these to Flow once Enrich is connected.
- Enrich
Summarise this month’s Enrich tickets from public sector customers.
- Enrich
Find Enrich tickets that show our response times, for the service level section.
About Enrich
Enrich is an organization-scoped API platform for email validation, contact discovery, profile enrichment, lead research, and credit management. It helps teams turn sparse lead data into usable, verified prospect intelligence.
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