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Customer support

FuseAI for your Agent

Flow can read tickets and conversations in FuseAI, and with read and write access it can reply to and update them.

It asks for your approval before it changes anything in FuseAI. Connect with an API key from your FuseAI account.

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Summarise this month’s FuseAI tickets from public sector customers.

Connect FuseAI in three steps

  1. 01

    Connect an account

    In Tendersight, open Settings, then Integrations, and connect FuseAI.

  2. 02

    Choose what the Agent may do

    Choose the Agent’s access: Read only, Read and write, or Disabled.

  3. 03

    Ask, or let an event start the work

    Ask Flow, or have it set up an event trigger for FuseAI.

What Flow can do depends on what FuseAI offers through its API and on the access you choose.

Things to ask

Type these to Flow once FuseAI is connected.

  • FuseAI

    Summarise this month’s FuseAI tickets from public sector customers.

  • FuseAI

    Find FuseAI tickets that show our response times, for the service level section.

About FuseAI

FuseAI is an AI-powered sales platform for prospecting, enrichment, campaigns, signal agents, research, and revenue analytics. It helps revenue teams discover high-fit prospects and automate outreach with data-driven signals.

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