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Customer support

Gatherup for your Agent

Flow can read tickets and conversations in Gatherup, and with read and write access it can reply to and update them.

It asks for your approval before it changes anything in Gatherup. Connect with an API key from your Gatherup account.

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Summarise this month’s Gatherup tickets from public sector customers.

Connect Gatherup in three steps

  1. 01

    Connect an account

    In Tendersight, open Settings, then Integrations, and connect Gatherup.

  2. 02

    Choose what the Agent may do

    Choose the Agent’s access: Read only, Read and write, or Disabled.

  3. 03

    Ask, or let an event start the work

    Ask Flow, or have it set up an event trigger for Gatherup.

What Flow can do depends on what Gatherup offers through its API and on the access you choose.

Things to ask

Type these to Flow once Gatherup is connected.

  • Gatherup

    Summarise this month’s Gatherup tickets from public sector customers.

  • Gatherup

    Find Gatherup tickets that show our response times, for the service level section.

About Gatherup

GatherUp is a customer feedback and online review management platform. It helps businesses boost their reputation by streamlining how they collect and manage customer feedback.

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