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All integrations

Customer support

Gleap for your Agent

Flow can read tickets and conversations in Gleap, and with read and write access it can reply to and update them.

It asks for your approval before it changes anything in Gleap. Connect with an API key from your Gleap account.

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Summarise this month’s Gleap tickets from public sector customers.

Connect Gleap in three steps

  1. 01

    Connect an account

    In Tendersight, open Settings, then Integrations, and connect Gleap.

  2. 02

    Choose what the Agent may do

    Choose the Agent’s access: Read only, Read and write, or Disabled.

  3. 03

    Ask, or let an event start the work

    Ask Flow, or have it set up an event trigger for Gleap.

What Flow can do depends on what Gleap offers through its API and on the access you choose.

Things to ask

Type these to Flow once Gleap is connected.

  • Gleap

    Summarise this month’s Gleap tickets from public sector customers.

  • Gleap

    Find Gleap tickets that show our response times, for the service level section.

About Gleap

Gleap is an all-in-one customer feedback tool for apps and websites. It helps you understand user pain points and improve software through direct, actionable insights.

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