ICustomer support
Icypeas for your Agent
Flow can read tickets and conversations in Icypeas, and with read and write access it can reply to and update them.
It asks for your approval before it changes anything in Icypeas. Connect with an API key from your Icypeas account.
Connect Icypeas in three steps
01
Connect an account
In Tendersight, open Settings, then Integrations, and connect Icypeas.
02
Choose what the Agent may do
Choose the Agent’s access: Read only, Read and write, or Disabled.
03
Ask, or let an event start the work
Ask Flow, or have it set up an event trigger for Icypeas.
What Flow can do depends on what Icypeas offers through its API and on the access you choose.
Things to ask
Type these to Flow once Icypeas is connected.
- Icypeas
Summarise this month’s Icypeas tickets from public sector customers.
- Icypeas
Find Icypeas tickets that show our response times, for the service level section.
About Icypeas
Icypeas is an email discovery and verification service for professionals. It helps you find and verify work email addresses quickly and reliably.
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