Customer support
Insighto ai for your Agent
Flow can read tickets and conversations in Insighto ai, and with read and write access it can reply to and update them.
It asks for your approval before it changes anything in Insighto ai. Connect by signing in with Insighto ai.
Connect Insighto ai in three steps
01
Connect an account
In Tendersight, open Settings, then Integrations, and connect Insighto ai.
02
Choose what the Agent may do
Choose the Agent’s access: Read only, Read and write, or Disabled.
03
Ask, or let an event start the work
Ask Flow, or have it set up an event trigger for Insighto ai.
What Flow can do depends on what Insighto ai offers through its API and on the access you choose.
Things to ask
Type these to Flow once Insighto ai is connected.
- Insighto ai
Summarise this month’s Insighto ai tickets from public sector customers.
- Insighto ai
Find Insighto ai tickets that show our response times, for the service level section.
About Insighto ai
Insighto.ai is an AI-powered platform for building conversational chatbots and voice agents. Engage customers across web, messaging apps, and voice with smart, automated conversations.
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