Customer support
Iterate for your Agent
Flow can read tickets and conversations in Iterate, and with read and write access it can reply to and update them.
It asks for your approval before it changes anything in Iterate. Connect with an API key from your Iterate account.
Connect Iterate in three steps
01
Connect an account
In Tendersight, open Settings, then Integrations, and connect Iterate.
02
Choose what the Agent may do
Choose the Agent’s access: Read only, Read and write, or Disabled.
03
Ask, or let an event start the work
Ask Flow, or have it set up an event trigger for Iterate.
What Flow can do depends on what Iterate offers through its API and on the access you choose.
Things to ask
Type these to Flow once Iterate is connected.
- Iterate
Summarise this month’s Iterate tickets from public sector customers.
- Iterate
Find Iterate tickets that show our response times, for the service level section.
About Iterate
Iterate is a customer feedback platform for distributing surveys, analyzing responses, and managing user privacy data. It helps teams collect customer feedback, spot trends, and keep privacy workflows organized.
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