TenderTech Market Benchmark 2026: 52 Vendors, 81 Features, One Clear Leader Read more
All integrations

Customer support

Kommunicate for your Agent

Flow can read tickets and conversations in Kommunicate, and with read and write access it can reply to and update them.

It asks for your approval before it changes anything in Kommunicate. Connect with an API key from your Kommunicate account.

Start free trialBook a demo
Summarise this month’s Kommunicate tickets from public sector customers.

Connect Kommunicate in three steps

  1. 01

    Connect an account

    In Tendersight, open Settings, then Integrations, and connect Kommunicate.

  2. 02

    Choose what the Agent may do

    Choose the Agent’s access: Read only, Read and write, or Disabled.

  3. 03

    Ask, or let an event start the work

    Ask Flow, or have it set up an event trigger for Kommunicate.

What Flow can do depends on what Kommunicate offers through its API and on the access you choose.

Things to ask

Type these to Flow once Kommunicate is connected.

  • Kommunicate

    Summarise this month’s Kommunicate tickets from public sector customers.

  • Kommunicate

    Find Kommunicate tickets that show our response times, for the service level section.

About Kommunicate

Kommunicate is a customer support platform for managing conversations, users, messages, and agent assignments. It helps teams unify human and AI support workflows to resolve customer issues faster.

Ready to submit more bids?

Start your free trial today.

Start free trial Book a demo