Customer support
Quo for your Agent
Flow can read tickets and conversations in Quo, and with read and write access it can reply to and update them.
It asks for your approval before it changes anything in Quo. Connect with an API key from your Quo account.
Connect Quo in three steps
01
Connect an account
In Tendersight, open Settings, then Integrations, and connect Quo.
02
Choose what the Agent may do
Choose the Agent’s access: Read only, Read and write, or Disabled.
03
Ask, or let an event start the work
Ask Flow, or have it set up an event trigger for Quo.
What Flow can do depends on what Quo offers through its API and on the access you choose.
Things to ask
Type these to Flow once Quo is connected.
- Quo
Summarise this month’s Quo tickets from public sector customers.
- Quo
Find Quo tickets that show our response times, for the service level section.
About Quo
Quo is a business phone platform for calls, SMS, contacts, and team conversations. It helps teams manage customer communication from one shared, searchable workspace.
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