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All integrations

Customer support

Persona for your Agent

Flow can read tickets and conversations in Persona, and with read and write access it can reply to and update them.

It asks for your approval before it changes anything in Persona. Connect with an API key from your Persona account.

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Summarise this month’s Persona tickets from public sector customers.

Connect Persona in three steps

  1. 01

    Connect an account

    In Tendersight, open Settings, then Integrations, and connect Persona.

  2. 02

    Choose what the Agent may do

    Choose the Agent’s access: Read only, Read and write, or Disabled.

  3. 03

    Ask, or let an event start the work

    Ask Flow, or have it set up an event trigger for Persona.

What Flow can do depends on what Persona offers through its API and on the access you choose.

Things to ask

Type these to Flow once Persona is connected.

  • Persona

    Summarise this month’s Persona tickets from public sector customers.

  • Persona

    Find Persona tickets that show our response times, for the service level section.

About Persona

Persona offers identity infrastructure to automate user verification and compliance. It helps organizations securely verify users and reduce fraud risk.

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