Customer support
Reply io for your Agent
Flow can read tickets and conversations in Reply io, and with read and write access it can reply to and update them.
It asks for your approval before it changes anything in Reply io. Connect with an API key from your Reply io account.
Connect Reply io in three steps
01
Connect an account
In Tendersight, open Settings, then Integrations, and connect Reply io.
02
Choose what the Agent may do
Choose the Agent’s access: Read only, Read and write, or Disabled.
03
Ask, or let an event start the work
Ask Flow, or have it set up an event trigger for Reply io.
What Flow can do depends on what Reply io offers through its API and on the access you choose.
Things to ask
Type these to Flow once Reply io is connected.
- Reply io
Summarise this month’s Reply io tickets from public sector customers.
- Reply io
Find Reply io tickets that show our response times, for the service level section.
About Reply io
Reply.io is an AI-powered sales engagement platform for automating sales outreach across multiple channels. Boosts lead conversion and sales productivity through integrated workflows.
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