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All integrations

Customer support

Satismeter for your Agent

Flow can read tickets and conversations in Satismeter, and with read and write access it can reply to and update them.

It asks for your approval before it changes anything in Satismeter. Connect with an API key from your Satismeter account.

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Summarise this month’s Satismeter tickets from public sector customers.

Connect Satismeter in three steps

  1. 01

    Connect an account

    In Tendersight, open Settings, then Integrations, and connect Satismeter.

  2. 02

    Choose what the Agent may do

    Choose the Agent’s access: Read only, Read and write, or Disabled.

  3. 03

    Ask, or let an event start the work

    Ask Flow, or have it set up an event trigger for Satismeter.

What Flow can do depends on what Satismeter offers through its API and on the access you choose.

Things to ask

Type these to Flow once Satismeter is connected.

  • Satismeter

    Summarise this month’s Satismeter tickets from public sector customers.

  • Satismeter

    Find Satismeter tickets that show our response times, for the service level section.

About Satismeter

Satismeter is a customer feedback platform for collecting and analyzing user feedback via targeted surveys. It helps businesses understand customer sentiment and improve experiences with actionable insights.

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