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All integrations

Customer support

Sitespeakai for your Agent

Flow can read tickets and conversations in Sitespeakai, and with read and write access it can reply to and update them.

It asks for your approval before it changes anything in Sitespeakai. Connect with an API key from your Sitespeakai account.

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Summarise this month’s Sitespeakai tickets from public sector customers.

Connect Sitespeakai in three steps

  1. 01

    Connect an account

    In Tendersight, open Settings, then Integrations, and connect Sitespeakai.

  2. 02

    Choose what the Agent may do

    Choose the Agent’s access: Read only, Read and write, or Disabled.

  3. 03

    Ask, or let an event start the work

    Ask Flow, or have it set up an event trigger for Sitespeakai.

What Flow can do depends on what Sitespeakai offers through its API and on the access you choose.

Things to ask

Type these to Flow once Sitespeakai is connected.

  • Sitespeakai

    Summarise this month’s Sitespeakai tickets from public sector customers.

  • Sitespeakai

    Find Sitespeakai tickets that show our response times, for the service level section.

About Sitespeakai

Sitespeakai lets you build custom-trained, embeddable GPT-powered chatbots for your website. It automates support, answers questions, and helps reduce customer service tickets.

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