Customer support
Smartlead for your Agent
Flow can read tickets and conversations in Smartlead, and with read and write access it can reply to and update them.
It asks for your approval before it changes anything in Smartlead. Connect with an API key from your Smartlead account.
Connect Smartlead in three steps
01
Connect an account
In Tendersight, open Settings, then Integrations, and connect Smartlead.
02
Choose what the Agent may do
Choose the Agent’s access: Read only, Read and write, or Disabled.
03
Ask, or let an event start the work
Ask Flow, or have it set up an event trigger for Smartlead.
What Flow can do depends on what Smartlead offers through its API and on the access you choose.
Things to ask
Type these to Flow once Smartlead is connected.
- Smartlead
Summarise this month’s Smartlead tickets from public sector customers.
- Smartlead
Find Smartlead tickets that show our response times, for the service level section.
About Smartlead
Smartlead is a sales engagement platform for cold email campaigns, leads, sending accounts, inbox activity, deliverability, prospecting, and sender provisioning. Use it to run outbound sales at scale while keeping campaign operations, replies, and sender health in one place.
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