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All integrations

Customer support

Specific for your Agent

Flow can read tickets and conversations in Specific, and with read and write access it can reply to and update them.

It asks for your approval before it changes anything in Specific. Connect with an API key from your Specific account.

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Summarise this month’s Specific tickets from public sector customers.

Connect Specific in three steps

  1. 01

    Connect an account

    In Tendersight, open Settings, then Integrations, and connect Specific.

  2. 02

    Choose what the Agent may do

    Choose the Agent’s access: Read only, Read and write, or Disabled.

  3. 03

    Ask, or let an event start the work

    Ask Flow, or have it set up an event trigger for Specific.

What Flow can do depends on what Specific offers through its API and on the access you choose.

Things to ask

Type these to Flow once Specific is connected.

  • Specific

    Summarise this month’s Specific tickets from public sector customers.

  • Specific

    Find Specific tickets that show our response times, for the service level section.

About Specific

Specific is a sales call analytics platform that helps teams understand call performance. Unlock actionable insights to drive revenue and improve sales outcomes.

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