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All integrations

Customer support

Spoki for your Agent

Flow can read tickets and conversations in Spoki, and with read and write access it can reply to and update them.

It asks for your approval before it changes anything in Spoki. Connect with an API key from your Spoki account.

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Summarise this month’s Spoki tickets from public sector customers.

Connect Spoki in three steps

  1. 01

    Connect an account

    In Tendersight, open Settings, then Integrations, and connect Spoki.

  2. 02

    Choose what the Agent may do

    Choose the Agent’s access: Read only, Read and write, or Disabled.

  3. 03

    Ask, or let an event start the work

    Ask Flow, or have it set up an event trigger for Spoki.

What Flow can do depends on what Spoki offers through its API and on the access you choose.

Things to ask

Type these to Flow once Spoki is connected.

  • Spoki

    Summarise this month’s Spoki tickets from public sector customers.

  • Spoki

    Find Spoki tickets that show our response times, for the service level section.

About Spoki

Spoki is an Italian platform for automating WhatsApp communication via official APIs. It streamlines marketing, sales, support, and payment messaging for businesses.

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