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All integrations

Customer support

Teltel for your Agent

Flow can read tickets and conversations in Teltel, and with read and write access it can reply to and update them.

It asks for your approval before it changes anything in Teltel. Connect with an API key from your Teltel account.

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Summarise this month’s Teltel tickets from public sector customers.

Connect Teltel in three steps

  1. 01

    Connect an account

    In Tendersight, open Settings, then Integrations, and connect Teltel.

  2. 02

    Choose what the Agent may do

    Choose the Agent’s access: Read only, Read and write, or Disabled.

  3. 03

    Ask, or let an event start the work

    Ask Flow, or have it set up an event trigger for Teltel.

What Flow can do depends on what Teltel offers through its API and on the access you choose.

Things to ask

Type these to Flow once Teltel is connected.

  • Teltel

    Summarise this month’s Teltel tickets from public sector customers.

  • Teltel

    Find Teltel tickets that show our response times, for the service level section.

About Teltel

Teltel is a telecom operator and software platform for automated voice and SMS communication. It streamlines contact center management and programmable communication for businesses.

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