Customer support
The Org for your Agent
Flow can read tickets and conversations in The Org, and with read and write access it can reply to and update them.
It asks for your approval before it changes anything in The Org. Connect with an API key from your The Org account.
Connect The Org in three steps
01
Connect an account
In Tendersight, open Settings, then Integrations, and connect The Org.
02
Choose what the Agent may do
Choose the Agent’s access: Read only, Read and write, or Disabled.
03
Ask, or let an event start the work
Ask Flow, or have it set up an event trigger for The Org.
What Flow can do depends on what The Org offers through its API and on the access you choose.
Things to ask
Type these to Flow once The Org is connected.
- The Org
Summarise this month’s The Org tickets from public sector customers.
- The Org
Find The Org tickets that show our response times, for the service level section.
About The Org
The Org is a company intelligence platform for org charts, people search, positions, managers, lead lists, and account usage data. It helps teams understand company structures and find the right people faster.
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