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All integrations

Customer support

Whautomate for your Agent

Flow can read tickets and conversations in Whautomate, and with read and write access it can reply to and update them.

It asks for your approval before it changes anything in Whautomate. Connect with an API key from your Whautomate account.

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Summarise this month’s Whautomate tickets from public sector customers.

Connect Whautomate in three steps

  1. 01

    Connect an account

    In Tendersight, open Settings, then Integrations, and connect Whautomate.

  2. 02

    Choose what the Agent may do

    Choose the Agent’s access: Read only, Read and write, or Disabled.

  3. 03

    Ask, or let an event start the work

    Ask Flow, or have it set up an event trigger for Whautomate.

What Flow can do depends on what Whautomate offers through its API and on the access you choose.

Things to ask

Type these to Flow once Whautomate is connected.

  • Whautomate

    Summarise this month’s Whautomate tickets from public sector customers.

  • Whautomate

    Find Whautomate tickets that show our response times, for the service level section.

About Whautomate

Whautomate is a customer engagement platform for AI chatbots, appointment booking, and messaging. It helps teams automate conversations and broadcasts across channels with ease.

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