Helpwise meets your AI assistants
Connect Helpwise to Tendersight and let your AI assistants automatically process your channels. Shared Inbox that allows teams to answer all customer queries across multiple channels from a single place in less time.
What you can do
Powerful automation capabilities out of the box.
Smart filtering
Set rules to import only the channels you need. Filter by date, status, keywords, or custom criteria to keep your workspace focused.
Secure connection
Your Helpwise credentials are encrypted end-to-end. We use OAuth where available and never store your passwords. Revoke access anytime.
Batch processing
Import historical channels from Helpwise in bulk. Backfill your AI assistants with past data to improve response quality from day one.
Custom field mapping
Map Helpwise fields to Tendersight attributes. Define exactly how your channels are structured when they arrive in your workspace.
How it works
Get started in three simple steps.
One-click setup
Connect your Helpwise account in seconds. We handle the authentication — you just approve access.
Set your rules
Define what triggers an import — new channels, updates, or on a schedule. Fine-tune with filters.
Let AI take over
Your AI assistants process incoming channels automatically — extracting insights, structuring data, and preparing tender responses.
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